23 Feb '12, 12pm

@Robinhiscab my blog? Why of course...

@Robinhiscab my blog? Why of course...

And so we move to Hailo. I will try to choose my words very carefully here as I’ve upset the people behind Hailo already and I have no desire to do so again. But………I don’t like the service they are offering, and here’s why. Hailo, like many of the other Apps, make a big deal out of “winning back our work” by which they mean that lost to the likes of Addison Lee. I’ve always had a problem by what anyone means by “our work”, like black cabs have a divine right to any journey in a car/taxi. But let’s leave that argument for another day. In Hailo’s enthusiasm to “win back our work” they have decided that the customer is king and should not have to pay a penny more than is on the meter, unless they choose to tip the driver. So that means no credit card charge to the customer, no booking fee, no nothing. To make things even easier for the punter they only have to press 2 buttons...

Full article: http://thecabbiescapital.co.uk/

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