23 Jul '15, 3pm

Uber Drivers: Learn how to get 5 stars from every rider!

Uber and Lyft drivers – you all know how important your personal rating is for your continued career as a rideshare professional. A low driver rating, generally lower than 4-4.5 stars, can result in the suspension or even termination of your job. Most passengers understand the high importance of giving a five star rating and will do so unless something awful or unacceptable occurs. Keep in mind the following tips to keep riders happy and maintain that high rating. Be timely . Open communication is important to passengers. Text or call when you arrive at the destination: a simple “your Uber/Lyft has arrived!” text will be much appreciated. This ensures that you will not be waiting longer than necessary and they are aware that you are ready to begin the trip. Although passengers can monitor your location through the app, a gentle reinforcement will confirm and notify. Be per...

Full article: http://www.taxifarefinder.com/newsroom/2015/07/23/how-to-...

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