Dear MGM,

For an example of what not to do, feel free to read my letter to @mgmgrand, a property I've been boycotting for years.

The following is a letter I drafted to the MGM. I think it pretty much speaks for itself... To whom it may concern- My name is (omitted) and I have been a cab driver in Las Vegas for 6 years. I had mentioned previously on my twitter page (twitter.com/LVCabChronicles) and on my blog (lvcabbiechronicles.blogspot.com) that I was actively boycotting your property and a number of my readers inquired as to why that was. Upon this inquiry it occurred to me that in the interest of fairness perhaps I should inform you, the powers that be at The MGM Grand, of my issues as well so that you may have an opportunity to address them. That is the purpose of this letter. As you can probably guess, my issue concerns the doormen at your property. It has been my experience that the group of individuals in charge of assisting your guests requesting taxi service are amongst the most unprofessio...

Full article: http://lvcabbiechronicles.blogspot.com/2010/04/dear-mgm.h...